It’s not your accent that’s holding you back
Telstra Chief Executive Officer David Thodey has been in the press lately talking about customer complaints involving “unintelligible” call-centre operators. Call-centre operators – particularly from…
Embrace your accent and speak clearly – lessons from a Global Investment Bank
We use the term “accent” in at least a couple of ways: the sounds and pronunciation used by a “native” to speak their first language,…
Which kind of English is the best? (Hint: none of them)
Three men and a lady meet in a bar Some (ahem) 20 years ago, when I was a youngster backpacking through Ireland, I bumped into…