This Zero Tolerance Policy template is designed to signal to clients and others that staff and others in your workplace should always be treated with respect and dignity, and that violent, aggressive, abusive, and threatening behaviours are never OK. 

We’ve worked hard to write the policy in Plain English, and it is in editable Word format so you can expand and tailor it for any special or additional risks in your workplace.

We’ve also included an A4 poster, which can be put up behind reception desks and other areas in which client discussions are regularly held.